Frequently Asked Questions
Everything you need to know about your order and the GUTS collection.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days for processing, while pre-order items will ship according to the date listed on the product page.
What is your return policy for apparel?
We accept returns on unworn and unwashed clothing within 30 days of delivery. Please note that limited edition tour merchandise and digital media are final sale.
Do you ship the GUTS collection internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
A detailed size chart is available on each product page. Our apparel generally follows standard unisex sizing unless otherwise specified in the description.